Orders are processed and shipped within 2 business days.
EXPEDITED SHIPPING
If you need expedited shipping, contact us directly before placing an order and we can calculate those costs on an individual basis.
INTERNATIONAL SHIPPING
At the moment, we are unable to offer international shipping through our website. However, if you live outside of the UAE and wish to purchase a piece, please contacts us. We would be happy to calculate international shipping costs for you on an individual basis.
RETURNS & REFUNDS
If you receive pottery that has been damaged in shipping, please contact us within 24 hours of the delivery date with photos of damaged items. We can then work out a refund/exchange. After 24 hours of the delivery date, damaged goods will not be taken into consideration.
Returns are only accepted if we shipped the incorrect items. In case it happens please contact us
